Privacy Policy

Who We Are 

Ecodrop Limited is a UK-registered company offering 100% organic essential oils, tinctures, and wellness products. You can find our full company information online via Companies House or on our About Us page. 

Company name: Ecodrop Limited 

Registered address: Ecodrop Limited, Pembroke Lodge, 3 Pembroke Road, Ruislip HA48NQ

Email: support@ecodrop.co.uk 

Website: www.ecodrop.co.uk 

What Information We Collect 

We collect personal information when you: 

- Place an order 

- Subscribe to our newsletter 

- Contact us 

- Browse our website (via cookies) 

This includes your name, contact details, addresses, payment info (not stored), order history, IP address, and browsing behaviour. 

How We Use Your Information 

We use your data to: 

- Process and deliver orders 

- Provide customer service 

- Send marketing (only if you opt in)

- Improve our website 

- Prevent fraud 

We never sell or rent your data. 

Marketing Preferences 

You will only receive marketing emails if you have opted in. You can unsubscribe anytime using the link in our emails or by contacting us. 

Cookies 

We use cookies for functionality and analytics. You can manage your cookie preferences via your browser settings. 

Who We Share Your Data With 

We may share data with: 

- Payment providers (e.g. Shopify, PayPal) 

- Couriers 

- Email platforms (e.g. Klaviyo) 

- Analytics services (e.g. Google Analytics) 

- Website hosts 

All providers are GDPR-compliant. 

Your Rights 

You have the right to: 

- Access your data 

- Request correction or deletion 

- Withdraw consent 

- Object or restrict processing

- Complain to the UK ICO 

Email us at support@ecodrop.co.uk to exercise your rights. 

How Long We Keep Your Data 

We keep your data only as long as needed for legal or operational reasons, typically up to 6 years. 

Security 

We use SSL encryption, secure servers, and work only with providers who meet strict data protection standards. 

International Transfers 

Some partners operate outside the UK. In such cases, we ensure suitable safeguards such as Standard Contractual Clauses. 

Changes to This Policy 

We may update this policy. Changes will be posted on this page with the updated date. 

Contact Us 

If you have any questions, feel free to contact us: 

Email: support@ecodrop.co.uk 

Website: www.ecodrop.co.uk