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Privacy Policy
Who We Are
Ecodrop Limited is a UK-registered company offering 100% organic essential oils, tinctures, and wellness products. You can find our full company information online via Companies House or on our About Us page.
Company name: Ecodrop Limited
Registered address: Ecodrop Limited, Pembroke Lodge, 3 Pembroke Road, Ruislip HA48NQ
Email: support@ecodrop.co.uk
Website: www.ecodrop.co.uk
What Information We Collect
We collect personal information when you:
- Place an order
- Subscribe to our newsletter
- Contact us
- Browse our website (via cookies)
This includes your name, contact details, addresses, payment info (not stored), order history, IP address, and browsing behaviour.
How We Use Your Information
We use your data to:
- Process and deliver orders
- Provide customer service
- Send marketing (only if you opt in)
- Improve our website
- Prevent fraud
We never sell or rent your data.
Marketing Preferences
You will only receive marketing emails if you have opted in. You can unsubscribe anytime using the link in our emails or by contacting us.
Cookies
We use cookies for functionality and analytics. You can manage your cookie preferences via your browser settings.
Who We Share Your Data With
We may share data with:
- Payment providers (e.g. Shopify, PayPal)
- Couriers
- Email platforms (e.g. Klaviyo)
- Analytics services (e.g. Google Analytics)
- Website hosts
All providers are GDPR-compliant.
Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Object or restrict processing
- Complain to the UK ICO
Email us at support@ecodrop.co.uk to exercise your rights.
How Long We Keep Your Data
We keep your data only as long as needed for legal or operational reasons, typically up to 6 years.
Security
We use SSL encryption, secure servers, and work only with providers who meet strict data protection standards.
International Transfers
Some partners operate outside the UK. In such cases, we ensure suitable safeguards such as Standard Contractual Clauses.
Changes to This Policy
We may update this policy. Changes will be posted on this page with the updated date.
Contact Us
If you have any questions, feel free to contact us:
Email: support@ecodrop.co.uk
Website: www.ecodrop.co.uk